All orders over $50 come with free shipping within Australia. Orders less than $50 attract a $10 delivery charge.
easyiPhones are shipped straight to you once payment has cleared in our accounts. We use 'Couriers Please' and this is generally takes up to 5 working days, but can be slightly longer for regional areas.
For more information or international delivery charges, please call 1300 02 3279 at any time.
easyiPhones offer a warranty on the iPhone software for the life of the phone. This covers any software issues plus free upgrades to the firmware if and when they are available. All you need do is send the phone back to us and we’ll do the rest. We also provide free phone support at any time.
If the firmware is updated by the customer using iTunes, this may relock the handset and cause it to become permanently unusable. Our warranty does not cover iPhones that have been manually updated, so please ensure that this does not occur.
The hardware warranty is provided by Apple USA. For hardware repairs, we will ship the phone to our agent who will take the iPhone into store on your behalf. Please note that Apple may or may not actually fix the phone. If Apple chooses not to (because it has been unlocked) or if they cannot fix it, that is the extent of the warranty that easyiPhones can provide and your handset will be returned. Water or physical damage is not covered by this warranty, but we can recommend an Australian repairer if you require one.
For more information on our warranty, please call 1300 02 3279 at any time.
If you purchase any products from easyiPhones and experience any difficulties, our technicians are on hand and will provide free support.
If however, you change your mind after receiving your new mobile phone or accessory, just let us know within 48 hours and we will refund your money, no questions asked. All you need to do is get the product back to our offices.
We also offer a 12-month warranty on the hardware and will provide free advice on how to upgrade iPhone firmware if and when this becomes available.
Should you need to send any items back to us for maintenance, our postal address is PO Box 678, Toowong BC, QLD 4066.